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  1. Help Center - TOP
  2. FAQ

FAQ

  • How to start using SUPER DELIVERY?
  • Why am I unable to login?
  • What do I need to do if the item is damaged or lost?
  • Can I change or cancel the order?
  • What are the payment methods?
  • What do I need to do if there is a payment error?
  • What is the payment process if there are sold-out or canceled items?
  • How can I inquire about the product details?
  • Is there a minimun order amount?
  • How can I process the customs declaration and the payment of the import tariffs?
  • What if I do not have a shipping address in Japan?
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