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FAQ
- How to start using SUPER DELIVERY?
- Why am I unable to login?
- What do I need to do if the item is damaged or lost?
- Can I change or cancel the order?
- What are the payment methods?
- What do I need to do if there is a payment error?
- What is the payment process if there are sold-out or canceled items?
- How can I inquire about the product details?
- Is there a minimun order amount?
- How can I process the customs declaration and the payment of the import tariffs?
- What if I do not have a shipping address in Japan?